Management Process: The five basic functions of management are: planning,
Organizing, staffing, directing, and controlling.
Authority: The right to make decisions, to direct the work of others, and to give orders.
Line Manager: Authorized to direct the work of subordinates-they're always someone's boss. In addition, line managers are in charge of accomplishing the organization's basic goals.
Staff Manager: Assist and advice line managers in accomplishing the basic goals. HR managers are generally staff managers.
Line Authority: The authority to direct the activities of the people in his or her own department.
Implied Authority: The authority exerted by virtue of others' knowledge that he or she has access to top management.
Functional Control: The authority exerted by a personnel manager as a coordinator of personnel activities.
Employee Advocacy: HR must take responsibility for clearly defining how Management should be treating employees, make sure employees have the mechanisms required to contest unfair practices, and represent the interests of employees within the framework of its primary obligation to senior management.
Globalization: The tendency of firms to extend their sales or manufacturing to
new markets abroad.
Competitive Advantage: Factors that allow an organization to differentiate its product or service from competitors to increase market share.
Differentiation: A firm seeks to be unique in its industry along dimensions that are widely valued by buyers.
Job Analysis: The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it.
Job Description: A list of a job's duties, responsibilities, reporting relationships, working conditions, and supervisory responsibilities—one product of a job analysis.
Job Specification: A list of a job's "human requirements," that is, the requisite education, skills, personality, and so on--another product of a job analysis.
Diary/Log: Daily listings made by workers of every activity in which they engage along with the time each activity takes.
Position Analysis Questionnaire (PAQ): A questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs.
Department of Labor: Standardized method for rating, classifying, and comparing
Job Analysis: virtually every kind of job based on data, people, and things.
Functional Job Analysis: A method for classifying jobs similar to the Department of Labor job analysis but additionally taking into account the extent to which instructions, reasoning, Judgment, and verbal facility are necessary for performing the job tasks.
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